Privacy Policy

Last updated: April 2026

MN Housing ("we," "us," or "our") operates montenegrohousing.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

Information We Collect

Information You Provide

• Account Information: Name, email address, phone number when you register as an agent or create alerts
• Inquiry Information: Messages, property preferences, budget range when you contact agents
• Property Listings: Property details, photos, documents uploaded by agents

Information Collected Automatically

• Usage Data: Pages visited, time spent, click patterns, search queries
• Device Information: Browser type, operating system, IP address, device identifiers
• Cookies: See our Cookie Policy for details

How We Use Your Information

We use collected information to:

• Provide and maintain our services
• Connect buyers with properties and agents
• Send property alerts and updates you've subscribed to
• Improve our website and user experience
• Respond to your inquiries and support requests
• Comply with legal obligations

Information Sharing

We may share your information with:

• Real Estate Agents: When you inquire about a property or request contact
• Service Providers: Hosting, email delivery, analytics providers who assist our operations
• Legal Requirements: When required by law or to protect our rights

We do NOT sell your personal information to third parties.

We rely on a limited set of third-party service providers (sub-processors) to operate this platform — including hosting (Railway), image CDN (Cloudinary), transactional email (Resend), error monitoring (Sentry), and analytics (Google Analytics 4 — only with your consent). A complete, up-to-date list with purposes and locations is available on our Sub-Processors page.

Data Retention

We retain personal data only as long as necessary for the purposes described in this policy. Concrete retention windows:

Anonymization runs weekly automatically. Earlier deletion under GDPR Art. 17 and PDPL Art. 21: [email protected].

Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your data
• Object to processing
• Data portability
• Withdraw consent

To exercise these rights, contact us at [email protected].

International Transfers

Your data may be transferred to and processed in countries outside Montenegro. We ensure appropriate safeguards are in place.

Security

We implement industry-standard security measures to protect your data. However, no method of transmission over the Internet is 100% secure.

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect data from children.

Changes to This Policy

We may update this policy periodically. We will notify you of significant changes via email or website notice.

Contact Us

MN Housing
Email: [email protected]
Website: montenegrohousing.com

Cadastre Verification Data Processing

As part of our property verification service, we access and process publicly available cadastre data from two official Montenegro government sources:

• Geoportal Montenegro (geoportal.co.me) — for parcel boundaries, parcel numbers, and cadastral municipality identifiers
• eKatastar (ekatastar.me) — for ownership information, encumbrances, legalization status, and building records

What We Process

When an agent selects a property location on our platform, we automatically query these government databases for the corresponding parcel. The retrieved data may include:

• Parcel number and area
• Registered owner names (aggregated for display, not stored as identifiable personal data in our public listings)
• Registered encumbrances (mortgages, easements, legal notes)
• Building permits and legalization status
• Construction year and building specifications

Legal Basis

This processing is conducted under legitimate interest (GDPR Article 6(1)(f)) for the purpose of verifying property information to protect prospective buyers from fraud and undisclosed encumbrances. The data sources are publicly accessible under Montenegrin law.

Data Minimization

• Individual owner names are NOT displayed in public property listings
• Aggregated information (ownership status, tier level) is shown
• Full verification details are available only to verified platform administrators and authorized agents
• Cached data is retained for up to 30 days to reduce load on government systems, then refreshed

Your Rights

If you believe your property has been verified without authorization or you wish to request removal of cadastre-derived information associated with your property:

• Visit our data opt-out page for instructions
• Contact us at [email protected] with your parcel number and proof of ownership
• We will respond to verified requests within 30 days (GDPR compliance)

Data Sharing

We do not sell or share cadastre verification data with third parties for marketing purposes. Data may be shared with:

• Licensed legal professionals engaged by platform users for their due diligence
• Government authorities in response to lawful requests
• Our technical service providers (hosting, analytics) under strict data protection agreements

Disclaimer: This document is provided for informational purposes only and does not constitute legal advice. MN Housing is not a law firm. For legal advice, please consult a qualified attorney.