Privacy Policy
Last updated: January 2025
1. Who We Are
MontenegroHousing is an independent online property portal for Montenegro real estate. We operate the website montenegrohousing.com. For privacy enquiries, contact us at: privacy@montenegrohousing.com
2. Data We Collect
We may collect the following data: • Contact form submissions (name, email, message) • Property enquiry details you provide • Search preferences and browsing behaviour (via cookies) • Agent registration information (name, email, phone, agency details) • IP address (anonymised for analytics)
3. How We Use Your Data
We use collected data to: • Respond to property enquiries • Connect buyers with property sellers/agents • Improve our search and recommendation engine • Send relevant property alerts (only if you opt in) • Maintain and improve the website • Comply with legal obligations
4. Cookies
We use the following cookies: • Essential cookies: Required for the website to function • Analytics cookies: Help us understand how visitors use the site (anonymised) • Preference cookies: Remember your language and search preferences You can accept or decline non-essential cookies via the banner shown on your first visit. Declining will not affect your ability to use the site.
5. Data Sharing
We do not sell your personal data. We may share data with: • Property agents/sellers when you submit an enquiry about their listing • Service providers (hosting, email delivery) who process data on our behalf under data processing agreements • Law enforcement if required by law We never share your data for third-party marketing purposes.
6. Data Retention
Contact form and enquiry data is retained for 2 years. Agent account data is retained while the account is active and for 1 year after deletion. Analytics data is retained for 13 months.
7. Your Rights
Under GDPR, you have the right to: • Access the personal data we hold about you • Correct inaccurate data • Request deletion of your data ("right to be forgotten") • Restrict or object to processing • Data portability • Withdraw consent at any time To exercise these rights, email privacy@montenegrohousing.com
8. Security
We implement appropriate technical and organisational measures to protect your data, including encrypted connections (HTTPS), access controls, and regular security reviews. No internet transmission is completely secure; we cannot guarantee absolute security.
9. Third-Party Links
Our website contains links to third-party sites (eCadastre, Geoportal, etc.). We are not responsible for the privacy practices of these sites and encourage you to review their policies.
10. Changes to This Policy
We may update this policy from time to time. We will notify you of significant changes by posting a notice on the website. Continued use of the site after changes constitutes acceptance.
11. Contact
For privacy questions or to exercise your rights: privacy@montenegrohousing.com We aim to respond within 30 days.